To initiate a return, simply email us at amaarilondon@gmail.com within 14 days from the date of arrival. Our dedicated team will guide you through the process and provide you with all necessary assistance to ensure a smooth return experience.

All returned products must be in their original, unworn, and unwashed condition, with all tags attached, and in the same packaging as they were received.

We reserve the right to refuse returns that do not meet these conditions.

Once we receive your returned item(s) and verify that they meet our return conditions, we will process your refund within 3-5 business days. Refunds will be issued to the original payment method used for the purchase.

Please note that return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service to ensure the safe return of your item(s). Amaari London is not responsible for any lost or damaged returns during transit.

If you wish to exchange an item, please return the original item and email us at amaarilondon@gmail.com. Once we receive it, we will process your order for the new item.

In the rare event that you receive a damaged or defective item, please contact us immediately upon receipt. We will work swiftly to resolve the issue and provide you with a replacement or a refund, depending on product availability.